CASE STUDY
How a Restaurant Group Recovered $96k in Utility Sales Tax Overpayments
Approach
A multi-location (11 sites) casual dining restaurant group was operating across 2 states and had large commercial kitchens, refrigeration systems, and extended hours of operation. Their utility usage, particularly natural gas and electricity, was a significant monthly cost.
Align was engaged to complete a utility sales tax review for all locations. Our goal was to determine where exemption opportunities existed under each state's tax code and recover past overpayments where possible.
Findings
Utility Meter and Usage Review
We analyzed electric and billing data across all locations, identifying meters tied directly to kitchen and prep operations. Commercial kitchen utility usage accounted for over 70% of total energy usage in most locations.
On-Site Assessment
We worked with general managers during our on-site engineering studies to properly document energy use for qualifying activities. Properly documenting how energy is used and tying that to qualifying activities is essential to secure the exemption and defend it if audited - this is where Align's nearly 20 years of experience in utility sales tax pays off!
Exemption Certification and Refund Filing
We filed exemption certificates and submitted claims for retrospective sales tax refunds, and several locations qualified for full or partial exemptions.
Financial Impact
Annual Tax Savings Going Forward:
Over $38,000 in reduced utility sales tax eliminated going forward.
Retroactive Refunds:
$96,000 in recovered sales tax refunds for the prior 3 years.
Total 3-Year Impact:
$210,000+ in combined savings and refunds
This exemption strategy now provides the restaurant group with a permanent reduction in operating costs (and a significant one-time refund) - freeing up cash for staffing, marketing, and expansion.